At Boozy Cardz, your satisfaction is our top priority, and we stand behind the quality of our products. We have a 100% Satisfaction Guarantee on all products sold at Boozy Cardz, excluding any alcoholic beverages as we do not include them with our cards. If you encounter any issues with your purchase, please don't hesitate to reach out to us: here. We're here to assist you in ensuring that your Boozy Cardz experience is enjoyable and hassle-free.

 

Return Eligibility

We accept returns within 14 days of receiving your shipment, provided that the product meets the following criteria:

• Heavily Damaged Product Upon Arrival: If your Boozy Cardz product arrives with significant damage due to shipping or handling, please contact us immediately. We'll be happy to assist you with a return and replacement.
• Defective or Incorrect Items: In the unlikely event that you receive a defective or incorrect Boozy Cardz product, please notify us promptly, and we will arrange for a return and replacement.

 

How to Initiate a Return (or Replacement)

 To initiate a return, please follow these steps:

1. Contact us within 14 days of receiving your shipment to report the issue and request a return. Your order # must be included in the body of the message.

1. In your message, provide the following information:

• Your order number
• A detailed description of the issue with the product

1. We will review your request and respond with further instructions

 

Refund or Replacement

Once review of your request has been completed, we will proceed with either a refund or replacement, depending on your preference and the availability of the item. Please note that shipping charges are nonrefundable.

 

Contact Us

 If you have any questions or concerns about our return policy or need assistance with a return, please reach out to our customer support team at support@boozycardz.com. We are committed to providing excellent customer service and ensuring that your Boozy Cardz experience exceeds your expectations.